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Frequently Asked Questions

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1.1. Do I need to download anything to play?

On board our casino, no download necessary. Start playing and explore the galaxy!

1.2. How old do I need to be to play at Jackpot BOB?

It is illegal for anyone under the age of 18 to open an account and/or to play for real money at Jackpot BOB. We reserve the right to request proof of age from any customer and may suspend an account until adequate verification have been received.

Please note that local legislation might differ from the general rules that apply at Jackpot BOB. If you are unsure if you are allowed, or of the legal age to play at Jackpot BOB, please contact a local solicitor.

1.3. How to play with real money?

Before embarking on your exploration with real money, kickstart your adventure by creating an account at Jackpot Bob. If you don't have an account yet, take off via this link.

Once on board:

• Deposit using your preferred payment method.
• If you are eligible, a welcome bonus could propel you even further.
• Choose the game that piques your curiosity and start your journey!

1.4. What are the game rules?

Explore our cosmos of diverse casino games. The rules for each game are ready to be unveiled once the game is opened!

1.5. Who can play at Jackpot BOB?

All players are welcome at Jackpot BOB, but due to gambling restrictions we can't accept players from the following countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bermuda, Bhutan, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burundi, , Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Costa Rica, Cuba, Curaçao, Cyprus, Czechia, Denmark, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guam, Guernsey, Guinea, Guinea-Bissau, Heard Island and McDonald Islands, Holy See, Hong Kong, Hungary, India, Indonesia, Iran (Islamic Republic of), Iraq, Ireland, Isle of Man, Israel, Italy, Jersey, Jordan, Kazakhstan, Kenya, Korea (Democratic People's Republic of), Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Liberia, Libya, Lithuania, Macao, Malawi, Malaysia, Mali, Malta, Marshall Islands, Mauritania, Moldova, Montserrat, Morocco, Mozambique, Netherlands, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Pakistan, Palestine, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation, Rwanda, Saint Helena, Ascension and Tristan da Cunha, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovenia, Somalia, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Sweden, Switzerland, Syrian Arab Republic, Tajikistan, Tanzania, Thailand, Timor-Leste, Tokelau, Tonga, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, United States Minor Outlying Islands, Uzbekistan, Viet Nam, Virgin Islands (British), Virgin Islands (U.S.), Western Sahara, Yemen, Zambia, Zimbabwe.

1.6. Is it safe to play at Jackpot BOB?

Yes. Jackpot BOB is a 100% secure casino, adhering to the laws and regulations applicable to an online casino.



Encryption
After logging in to your player account, all information sent to and from the Jackpot BOB site is encrypted using 256-bit Secure Socket Layer (SSL) technology. The SSL certificate used is issued and verified by DigiCert.

Data protection
Jackpot BOB assures that our customer’s personal data is always:
• processed in accordance with the rights of the customer concerned
• processed fairly and lawfully
• obtained only for a specific and lawful purpose
• adequate, relevant and not excessive to its purpose
• kept in a secure manner

1.7. How fair are the games on Jackpot BOB?

Fairness is our compass! The games on our site, provided by third-party experts, are based on a random number generator (RNG) that creates completely random numbers. This guarantees that there is no manipulation whatsoever, not by the company and not by the customer. We do this out of respect to our customers and to comply with strong international standards.

1.8. Does Jackpot BOB has a gaming license?

Jackpot BOB is a gaming company licensed and regulated under Curaçao gaming authorities.

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www.jackpotbob.com is operated by WCG B.V., having company registration number 152285, registered at Korporaalweg 10, Willemstad, Curacao and licensed by the Curaçao Gaming Authority to offer games of chance under license number OGL/2024/826/0339. Kalimela Limited, having company registration number HE 411381, registered at Dimofontos Street, Lamda Tower, 6th Floor, 1075, Nicosia, Cyprus is the acting Merchant of Record.